Privacy Policy

At L. Weston, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK GDPR and other applicable privacy laws. By using our website or services, including digital strategy, web design, development, managed hosting, and ongoing optimisation, you consent to the practices described herein.

1. Information We Collect

We may collect and process the following personal data you provide voluntarily when interacting with our website or services:

• Contact information (e.g., name, email address, phone number).
• Details provided in connection with your project or service requests.
• Information submitted through service inquiries, quotes, or our contact forms.
• Any other personal data you provide when using L. Weston services.

We may also collect technical data automatically, such as IP address, browser type, operating system, and browsing behaviour, strictly for security, analytics, and performance purposes.

2. Legal Basis for Processing

L. Weston processes personal data only when there is a lawful basis to do so, including:

• To perform a contract or provide requested services.
• To comply with legal obligations.
• To pursue legitimate business interests, such as improving our services, website security, or communication efficiency.
• When we have obtained your explicit consent for specific communications or marketing purposes.

3. How We Use Your Information

Personal information is used solely for the following purposes:

• Responding to inquiries and providing services you have requested, including web design, development, hosting, and optimisation.
• Maintaining and improving the functionality, security, and performance of our website and services.
• Communicating about projects, updates, or important service information where consent has been provided.
• Ensuring compliance with legal obligations and protecting L. Weston’s rights, property, or safety.

4. Data Retention

L. Weston retains personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal or regulatory obligations. Data that is no longer required will be securely deleted or anonymised.

5. Data Protection and Security

We implement robust technical, administrative, and physical measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Access to personal data is strictly limited to authorised personnel who require it to perform their duties. Despite our best efforts, no system is entirely secure, and L. Weston cannot guarantee absolute security of data transmitted over the internet.

6. Sharing Data with Third Parties

L. Weston does not sell, trade, or rent your personal data to third parties. We may share personal data with trusted service providers only when necessary to deliver our services, conduct business operations, or comply with legal obligations. All third-party providers are contractually required to maintain confidentiality and process data in accordance with applicable data protection laws.

7. International Data Transfers

Any transfer of personal data outside the UK or European Economic Area will only occur in compliance with GDPR requirements, including the use of appropriate safeguards such as standard contractual clauses or equivalent measures approved by regulatory authorities.

8. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Restrict or object to certain processing activities.
• Withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.
• Request the portability of your personal data in a structured, commonly used format.

To exercise these rights, please submit a request through our contact form. We may need to verify your identity before fulfilling any request.

9. Cookies and Tracking

L. Weston uses cookies and similar technologies to enhance website functionality, analyse usage, and provide a better user experience. You may manage or disable cookies through your browser settings, but some features of our site may not function correctly if cookies are blocked.

10. Changes to This Privacy Policy

L. Weston reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please submit them through our contact form.